Intermittent failures in agent workflows

Incident Report for Spotnana

Resolved

This incident has been resolved.

Posted Feb 09, 2026 - 15:00 PST

Monitoring

A fix has been implemented half an hour back and we are monitoring the results since then. We will continue to monitor it and update the status page if we find any more issues. Do reach out to our support team through the established means of communication that you already use.

Posted Feb 09, 2026 - 12:02 PST

Identified

We have identified the issue and are rolling out a release to fix the issue.

Posted Feb 09, 2026 - 11:12 PST

Investigating

We have noticed issues with our agent workflows and in few cases of pnr creation requests. Our team is investigating this issue and we will update more on the findings soon.

Posted Feb 09, 2026 - 10:29 PST

This incident affected: APIs, Web, Embedded UI, and Mobile.