Railservices intermittently impacted in US and Canada region

Incident Report for Spotnana

Resolved

We would like to provide an update regarding the intermittent issues affecting the Amtrak B2B Web Services platform that were reported earlier today. The issue has been resolved on the supplier side. We observed error recovery on Spotnana starting 15:14 UTC.

Posted Sep 17, 2026 - 16:02 UTC

Identified

Rail searches are failing in United States and Canada due a third party supplier (Amtrak) having issues. We are following up with supplier to fix the issues as soon as possible.

Posted Sep 17, 2026 - 15:21 UTC

This incident affected: Online Booking Tool (Rail Shopping).