High Error Rate on Air Search API

Incident Report for Spotnana

Resolved

The internal hotel synthetic tests have been updated to handle optional API field returns in a more nuanced way, effectively resolving the issue.
Posted Jun 18, 2026 - 16:40 UTC

Update

We have confirmed customers are not impacted. We are investigating the reason why our internal hotel synthetic tests are still failing.
Posted Jun 18, 2026 - 15:53 UTC

Update

We are continuing to investigate this issue.
Posted Jun 18, 2026 - 15:46 UTC

Update

We are continuing to investigate this issue.
Posted Jun 18, 2026 - 15:45 UTC

Update

Just a correction on the above update. There was intermittent failure on hotel price check api's. This was for 5 minutes and is not happening now. We are checking more and will update the status page as soon as we have more details.
Posted Jun 18, 2026 - 15:44 UTC

Investigating

Our engineering team has been alerted to high error rate with Air search API

We will update as soon as we have more information.
Posted Jun 18, 2026 - 15:33 UTC
This incident affected: APIs (Hotel - Search).