Resolved
This incident has been resolved.
Posted Sep 18, 2026 - 23:29 UTC
Monitoring
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Posted Sep 18, 2026 - 18:22 UTC
This incident affected: APIs (Authentication, Trip Management, Trip Approvals, Air - Search, Air - Booking, Air - Cancellation, Air - Exchange, Air - Credits, Hotel - Search, Hotel - Booking, Hotel - Cancellation, Hotel - Modify, Car - Search, Car - Booking, Car - Cancellation, Profile Management, RBAC, Company Management, Policy Management, Payments, Events, Document Management, Webhooks, Legacy APIs) and Online Booking Tool (Air Shopping, Hotel Shopping, Car Shopping, Rail Shopping, User Management, Trip Management, Policy Management, Company Management, TMC Management, Payments, Legacy Web, Embedded UI, Mobile).