All Systems Operational

APIs Operational
90 days ago
99.98 % uptime
Today
Web Operational
90 days ago
99.98 % uptime
Today
Embedded UI Operational
90 days ago
99.98 % uptime
Today
Mobile Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Spotnana Reporting Platform Maintenance Jan 18, 2026 03:30-03:45 PST

The vendor providing embedded reports and dashboard views is conducting a planned maintenance on January 18 2026 11:30 UTC until 11:45 UTC. During the maintenance window, reporting and analytics services will be unavailable. All other functions will be unaffected.
Posted on Jan 15, 2026 - 09:06 PST
Jan 17, 2026

No incidents reported today.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026
Resolved - This incident has been resolved.
Jan 11, 13:52 PST
Update - We are continuing to monitor platform status.
Jan 11, 06:51 PST
Monitoring - The issue has been identified and a fix is being devised.

Service performance has been improved with some manual intervention and configuration turning, which the team will continue to monitor. A permanent code-based solution is forthcoming.

Jan 11, 05:35 PST
Update - We are observing timeouts accessing a supplier and in turn are observing elevated error rates for air/hotel/rail search, creating bookings, accessing trip details, and similar operations.

On-call engineers and senior staff continue to investigate the issue.

Jan 11, 04:22 PST
Update - We are observing timeouts accessing a supplier and in turn are observing elevated error rates for air/hotel/rail search, creating bookings, accessing trip details, and similar operations.

On-call engineers and senior staff continue to investigate the issue.

Jan 11, 04:21 PST
Investigating - Our engineering team has been alerted to issues completing bookings in certain cases and is actively investigating.

We will update as soon as we have more information.

Jan 11, 03:53 PST
Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026
Resolved - This incident has been resolved.
Jan 6, 09:15 PST
Monitoring - We are monitoring the systems as of now.
Jan 6, 03:50 PST
Investigating - We identified intermittent issues affecting our OBT from 10:00 AM to 11:15 AM UTC. Immediate remediation measures have been applied, and the system is under active monitoring. A permanent resolution is in progress and will be released soon.
Jan 6, 03:49 PST
Jan 5, 2026
Completed - The scheduled maintenance has been completed.
Jan 5, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 18:00 PST
Scheduled - The vendor providing embedded reports and dashboard views is conducting a short-notice planned maintenance on January 6th 2025, 02:00 to 06:00 UTC (Jan 5, 6pm-10pm Pacific time).
During the maintenance window, reporting and analytics services will be unavailable. All other functions will be unaffected.

Jan 5, 08:53 PST
Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.