All Systems Operational

Uptime over the past 90 days. View historical uptime.
APIs Operational
Authentication Operational
Trip Management Operational
Trip Approvals Operational
Air - Search Operational
Air - Booking Operational
Air - Cancellation Operational
Air - Exchange Operational
Air - Credits Operational
Hotel - Search Operational
Hotel - Booking Operational
Hotel - Cancellation Operational
Hotel - Modify Operational
Car - Search Operational
Car - Booking Operational
Car - Cancellation Operational
Profile Management Operational
RBAC Operational
Company Management Operational
Policy Management Operational
Payments Operational
Events Operational
Document Management Operational
Webhooks Operational
Legacy APIs Operational
Online Booking Tool Operational
Air Shopping Operational
Hotel Shopping Operational
Car Shopping Operational
Rail Shopping Operational
User Management Operational
Trip Management Operational
Policy Management Operational
Company Management Operational
TMC Management Operational
Payments Operational
Legacy Web Operational
Embedded UI Operational
Mobile Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Spotnana Database Maintenance Oct 31, 2026 06:00-14:00 UTC

We will carry out scheduled database maintenance on Saturday, 31 October 2026, from 06:00 to 14:00 UTC.

The platform will remain available throughout the maintenance window. However, customers may experience brief service interruptions, typically lasting up to approximately five minutes, affecting the API, the Online Booking Tool (web and mobile), and white-label partner integrations that depend on the Online Booking Tool. Should a request fail during this period, please retry.

We appreciate your patience and understanding as we continue to improve the reliability of our platform. For any questions or concerns, please contact our support team.
Posted on Oct 14, 2026 - 14:05 UTC

Oct 30, 2026

No incidents reported today.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Issues with a third party Supplier
Resolved - Sabre has resolved all technical issues and services are restored. All Spotnana services are operational.
Oct 23, 20:28 UTC
Monitoring - Sabre service is recovering and we are monitoring the results.
Oct 23, 18:11 UTC
Update - Identified: Most hotel and car bookings, and many air bookings, failing or timing out

Since about 15:05 UTC, bookings made through Sabre, one of our third-party booking providers, have been failing or timing out. Most hotel and car bookings are affected. Many air bookings are also failing, either at the fare check before booking or when the booking is created. Search, viewing and cancelling trips, and bookings through other providers are working normally.

If a booking times out, please don't retry it. It may have completed. Check your trips or contact our support team, who can confirm its status and help you avoid duplicate bookings.

Sabre has acknowledged their technical issues and are actively working to restore normal service. Meanwhile we are monitoring closely. We'll post another update by 18:00 UTC.
Oct 23, 17:25 UTC
Update - Identified: Most hotel and car bookings, and many air bookings, failing or timing out

Since about 15:05 UTC, bookings made through Sabre, one of our third-party booking providers, have been failing or timing out. Most hotel and car bookings are affected. Many air bookings are also failing, either at the fare check before booking or when the booking is created. Search, viewing and cancelling trips, and bookings through other providers are working normally.

If a booking times out, please don't retry it. It may have completed. Check your trips or contact our support team, who can confirm its status and help you avoid duplicate bookings.

We've escalated to the provider and are monitoring closely. We'll post another update by 17:05 UTC.

Updated 2026-10-23 16:35 UTC
Oct 23, 16:40 UTC
Identified - Identified: Most air, hotel and car bookings failing or timing out

Since about 15:05 UTC, most new air, hotel and car bookings made through one of our third-party booking providers have been failing or timing out. Air fare checks before booking are affected too. The cause is degraded service at that provider. Search, viewing and cancelling trips, and bookings through other providers are working normally.

If a booking times out, please don't retry it. It may have completed. Check your trips or email confirmation, or contact our support team, who can confirm its status and help you avoid duplicate bookings.

We've escalated to the provider and will post an update within 30 minutes.

Updated 2026-10-23 16:00 UTC
Oct 23, 16:01 UTC
Investigating - One of our third party supplier is experiencing connectivity issues and we don't know the impact of the same. We are reaching out to the supplier to analyse the impact and will update as soon as we have more updates.

We appreciate your patience in the meantime. Do reachout to our support team incase you need any further help.
Oct 23, 14:51 UTC

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Service Degradation affecting interactions with SABRE
Resolved - The supplier reports their issue is resolved, and we have observed no further issues.

The incident has been resolved.
Oct 16, 19:56 UTC
Monitoring - Sabre experienced a temporary service degradation for multiple services. Some requests to Sabre may have experienced elevated response times, throttling, and temporary traffic drops. Sabre reports their services have recovered, and their technical teams remain engaged investigating the root cause.

Spotnana will continue to monitor.
Oct 16, 18:48 UTC
Update - Our engineering team and senior staff continue to investigate. At this time requests to Sabre are intermittently failing.

We will update as soon as we have more information.
Oct 16, 18:32 UTC
Investigating - Our engineering team has been alerted to issues with the platform and is actively investigating.

We will update as soon as we have more information.
Oct 16, 18:13 UTC
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