All Systems Operational

Uptime over the past 90 days. View historical uptime.
APIs Operational
Authentication Operational
Trip Management Operational
Trip Approvals Operational
Air - Search Operational
Air - Booking Operational
Air - Cancellation Operational
Air - Exchange Operational
Air - Credits Operational
Hotel - Search Operational
Hotel - Booking Operational
Hotel - Cancellation Operational
Hotel - Modify Operational
Car - Search Operational
Car - Booking Operational
Car - Cancellation Operational
Profile Management Operational
RBAC Operational
Company Management Operational
Policy Management Operational
Payments Operational
Events Operational
Document Management Operational
Webhooks Operational
Legacy APIs Operational
Online Booking Tool Operational
Air Shopping Operational
Hotel Shopping Operational
Car Shopping Operational
Rail Shopping Operational
User Management Operational
Trip Management Operational
Policy Management Operational
Company Management Operational
TMC Management Operational
Payments Operational
Legacy Web Operational
Embedded UI Operational
Mobile Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 30, 2026

No incidents reported today.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Issues with one of our suppliers
Resolved - The issue has been fixed by Sabre on their end. Everything should work normally now. If you are still facing issues then do reach out to our support team.

Timeline of the incident:

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Start: 08:11 UTC
End: 09:02 UTC
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Sep 25, 09:55 UTC
Investigating - We are having issues with one of our suppliers (Sabre) related to air. The issue is impacting air-revalidate-itinerary calls.
We have already raised it to the supplier and are waiting for updates about the status.
Sep 25, 08:42 UTC

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

External third party platform service degradation
Resolved - External third party platform has recovered and service is normal.
Sep 22, 21:13 UTC
Investigating - We are aware an issue with an external third party platform experiencing partial service degradation. This disruption is caused by the third party platform becoming unresponsive. We are monitoring the external service for recovery.
Sep 22, 20:59 UTC

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

Platform Outage
Resolved - This incident has been resolved.
Sep 18, 23:29 UTC
Monitoring - On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Sep 18, 18:22 UTC

Sep 17, 2026

Third-party payment service degration
Resolved - The issue affecting Visa Card transactions processed by Mastercard Payment Gateway Services (MPGS) and potentially impacting post-purchase activities has been fully mitigated.
The Service Provider has performed the necessary actions to resolve the impact.

We appreciate your patience while we resolved the issue.
Sep 17, 19:03 UTC
Investigating - We are aware of an issue affecting a third-party payment service that may result in incomplete payment reference information for some Visa card transactions processed through Mastercard Payment Gateway Services (MPGS). Payment authorization, booking, and ticketing continue to process successfully. Some post-purchase activities, including refunds, voids, and exchanges, may experience intermittent issues while the service is being addressed.

We are working closely with the provider to address the issue and appreciate your patience while we continue to monitor the situation.
Sep 17, 11:00 UTC
Railservices intermittently impacted in US and Canada region
Resolved - We would like to provide an update regarding the intermittent issues affecting the Amtrak B2B Web Services platform that were reported earlier today. The issue has been resolved on the supplier side. We observed error recovery on Spotnana starting 15:14 UTC.
Sep 17, 16:02 UTC
Identified - Rail searches are failing in United States and Canada due a third party supplier (Amtrak) having issues. We are following up with supplier to fix the issues as soon as possible.
Sep 17, 15:21 UTC

Sep 16, 2026

No incidents reported.

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